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Wednesday 28 April 2010

Bad Habit 2 : Broken Promises

Here's another bad habit in Nible2 - which is still on going and irritates everyone. There is a project which I am a contractor for Nible2. But alas, the stupid project has been delayed for more than 6 months. That's very normal for a project, but the broken promises are not acceptable. They promise to send the latest drawings over by "Wednesday", when nothing happens, it would be "next week". It has been 5 months now.

Delays are normal. But please do not do a NR and let the other party wait in vain. This is very unprofessional. In this case, it is so bad that my two colleagues no longer want to deal with Nible2. Nible2 doesn't know that yet. I will have to break the news to them when their minds are back on the project.

Always keep to your promise. As they say, under promise and over deliver. Don't do it the other way around. If there is a crisis or a delay, call the person adversely affected. Most of us are kind hearted souls, so we will understand. Don't even up in a situation where no one professional would want to deal with you.

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