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Wednesday, 28 April 2010

Just Do It... at the right time

A horrible habit is to point out problems without given a solution. Occasionally, you can point out problems without a solution, but do so in a solution orientated manner. In other words, seek to solve the problem. I had staff who pointed out endless problems. I mean, there really is limited value to pointed out problems. I am no idiot. Your boss is no idiot (usually the case). (Also, never assume the another party is an idiot). So, why point out the problem? Surely he must know it too.

The real value comes in solving the problem. However, there is a catch. It must be at the right time.

A Ipoh lenglui complained that her boss didn't value her suggestions. It was obvious - her suggestions were sound, good for the company, but yet - her boss was annoyed with her. I gave her an example and she understood her situation well.

It's like repairing roads or doing road works - say resurfacing. Surely, repairing a road to get rid of potholes would be good. However, imagine if you choose to carry out the repair works on a Monday morning when school re-opens for the new year. That's real shit isn't it? Or closing one lane along the North South Highway during the Chinese New Year 'balik kampung' rush. Everyone would be swearing and cursing. "Why do it now? Why not later?"

So, timing is important. In schools, there is always a right or wrong answer. The right answer is simple anyway. There is no situational analysis. In real life, we must analyse the situation. Great ideas in the wrong situation is worse than a bad idea.

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