Wow, I have so much to blog about, all of a sudden. Had a great weekend but it would have been better if I had sex. Sadly, no sex was involved. Anyway, more about the good stuff later. Comedy takes precedence.
Just completed a meeting - I am suppose to be the chairperson, but Madam C took over. I was kind of glad too. One of our products is facing some problems and we are not sure if it is a real problem or not. The initial plan was to cover all angles, but Madam C knew better. The customer has been complaining like crazy on our product, on product failure, etc. However, the customer has been doing a bad job of filing a proper complain, that is to return defects to us.
Naturally, part of the task is to find out if there are indeed defects. That was part of my plan. However, the plan also included matters related to public perception. As marketing, perception is everything.
Alas. Madam C decreed that only quality matters. Perception can take a backseat. Wow. This must be the first time I've heard from marketing that perception is not important - in her exact words. So, now, there is a decree out there. Quality is everything. Stuff perception.
Author's note: I completely disagree. It should be hand in hand. As far as marketing is concern, perception is everything. Quality is the effing QA Manager's job. Sure, we help, but it is his job. Our job is perception. So, heaven help Nible2.
They appear to forget that when it comes to buying, it is all about perception. Same goes for dating. Same goes for interviews. Is quality everything? No. Take bottled water for example. Heck, water is till water. We pay tonnes for water that we perceive to be better. To be cleaner. Do we know for sure? Heck no. As far as quality is concerned, as long as the bottled water does not stink or taste bad, we will buy it just because we perceive it as good.
Once again, heaven help Nible2. I sure wanna get the heck out of this place ASAP.
Just completed a meeting - I am suppose to be the chairperson, but Madam C took over. I was kind of glad too. One of our products is facing some problems and we are not sure if it is a real problem or not. The initial plan was to cover all angles, but Madam C knew better. The customer has been complaining like crazy on our product, on product failure, etc. However, the customer has been doing a bad job of filing a proper complain, that is to return defects to us.
Naturally, part of the task is to find out if there are indeed defects. That was part of my plan. However, the plan also included matters related to public perception. As marketing, perception is everything.
Alas. Madam C decreed that only quality matters. Perception can take a backseat. Wow. This must be the first time I've heard from marketing that perception is not important - in her exact words. So, now, there is a decree out there. Quality is everything. Stuff perception.
Author's note: I completely disagree. It should be hand in hand. As far as marketing is concern, perception is everything. Quality is the effing QA Manager's job. Sure, we help, but it is his job. Our job is perception. So, heaven help Nible2.
They appear to forget that when it comes to buying, it is all about perception. Same goes for dating. Same goes for interviews. Is quality everything? No. Take bottled water for example. Heck, water is till water. We pay tonnes for water that we perceive to be better. To be cleaner. Do we know for sure? Heck no. As far as quality is concerned, as long as the bottled water does not stink or taste bad, we will buy it just because we perceive it as good.
Once again, heaven help Nible2. I sure wanna get the heck out of this place ASAP.
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